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Terms Condition

Terms

1. Terms

By accessing the website at https://livingjungle.my , you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

 

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on FK Millennium Marketing Sdn Bhd’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on FK Millennium Marketing Sdn Bhd’s website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by FK Millennium Marketing Sdn Bhd at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

 

3. Disclaimer

  1. The materials on FK Millennium Marketing Sdn Bhd’s website are provided on an ‘as is’ basis. FK Millennium Marketing Sdn Bhd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, FK Millennium Marketing Sdn Bhd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

 

4. Limitations

In no event shall FK Millennium Marketing Sdn Bhd or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on FK Millennium Marketing Sdn Bhd’s website, even if FK Millennium Marketing Sdn Bhd or an FK Millennium Marketing Sdn Bhd authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

 

5. Accuracy of materials

The materials appearing on FK Millennium Marketing Sdn Bhd’s website could include technical, typographical, or photographic errors. FK Millennium Marketing Sdn Bhd does not warrant that any of the materials on its website are accurate, complete or current. FK Millennium Marketing Sdn Bhd may make changes to the materials contained on its website at any time without notice. However, FK Millennium Marketing Sdn Bhd does not make any commitment to update the materials.

 

6. Links

FK Millennium Marketing Sdn Bhd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by FK Millennium Marketing Sdn Bhd of the site. Use of any such linked website is at the user’s own risk.

 

7. Modifications

FK Millennium Marketing Sdn Bhd may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

 

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Malaysia and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

 

9. Privacy

Your privacy is important to us. It is FK Millennium Marketing Sdn Bhd’s policy to respect your privacy regarding any information we may collect from you across our website, https://livingjungle.my , and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

 

10. Shipping policy

We aim to deliver within the time agreed upon when you checkout. You will be able to receive your purchase within 1-3 working days. During the peak period, please expect to receive your package in 5-7 working days.

Return Policy

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. For more information please contact : 6011-2544 7463

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
* Gift cards
* Downloadable products
* Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Refunds Policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@fkmm.com.my.

Sale items

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@fkmm.com.my and send your item to No. 40, Jalan Meru Indah 19, Taman Perindustrian Meru Indah, 42200 Kapar, Selangor, Malaysia..

Shipping

To return your product, you should mail your product to:

FK Millennium Marketing Sdn Bhd
No. 40, Jalan Meru Indah 19, Taman Perindustrian Meru Indah, 42200 Kapar, Selangor, Malaysia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping a high-value item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

11. Lucky Draw

General

By participating in the Lucky Draw, participants are deemed to have accepted and agreed to be bound by these Terms and Conditions and any other instructions, terms and conditions that the Organiser may issue from time to time.

The Organiser shall not be liable to any persons in the Lucky Draw for any injuries, losses or damages in respect of, in connection with and/or arising from the Promotion.

The Organiser reserves the right to withdraw or cancel the Promotion and to amend or change these Terms and Conditions at any time for whatever reason and without giving prior notice to the participants. The decision of the Organiser on all matters relating to or in connection with the Promotion is final, and no correspondence will be entertained.

Participants shall fully indemnify and hold the Organiser harmless from and against any loss, damage, cost, liability or expense (including legal fees), whether direct or indirect, which the Organiser incurs in respect of, in connection with and/or arising from the patron’s breach of these Terms and Conditions.

In the event of any inconsistencies or discrepancies between the Terms and Conditions and the contents of any brochure, marketing and/or promotional materials relating to the Promotion, these Terms and Conditions shall prevail.

In the event of inconsistency or discrepancy between the English version and the other versions of the Terms and Conditions, the English version shall prevail.

The Promotion Terms and Conditions shall be governed by and interpreted in accordance with Malaysian law. The Courts of Malaysia shall have exclusive jurisdiction over any disputes arising from these Terms and Conditions, including the validity and enforceability thereof.

Participation in the Promotion

Participants must spend RM100 or above to qualify for 1 Lucky draw.

The purchase value shall be the one quoted at checkout. The purchase value can be accumulative.

The purchase value is only taking the final nett product values into consideration, excluding shipping, tax, and any discount or promotion used.

12. Vouchers

1. Voucher Usage

1.1. Vouchers issued by LivingJungle.my are valid only for goods or services provided by LivingJungle.my.

1.2. Each voucher is subject to expiration as stated on the voucher.

1.3. To use the voucher, you must register an account with LivingJungle.my and verify it via OTP.

2. Redemption Options

2.1. Customers may redeem vouchers or points for LivingJungle.my goods or services.

2.2. Only one redemption option (voucher or points) may be used per transaction.

3. General Terms

3.1. LivingJungle.my reserves the right to modify or terminate the voucher program at any time.

3.2. Vouchers have no cash value and cannot be exchanged for cash.

3.3. Lost, stolen, or damaged vouchers will not be replaced.

4. Acceptance of Terms

By redeeming a voucher or points, you agree to these terms and conditions.